Accountability Wells Fargo

Unintended Consequences

Dave Kinnear 1-On Leadership

More Pain: Finally. But who’s going to jail? According to the 2/2/18 article in the Los Angeles Times, the Federal Reserved ordered Wells Fargo & Co. to “cap its growth and improve its corporate governance.” This is supposed to be punishment for “widespread consumer abuses and other compliance breakdowns.” But who’s going to jail? And who, really, went to jail …

Accountability Wells Fargo

Wells Fargo – Extensive Fraud – Governance

Dave Kinnear 1-On Leadership

Accountability I’m often asked about the difference between accountability and responsibility. The distinction I make (perhaps a bit oversimplified?) is that responsibility can be and often is shared with others. However, one cannot share accountability. Another distinction I’ve heard in our leadership circles is that one takes responsibility, but one is held accountable (by oneself and/or others). In the recent …

Wells Fargo Scandal

Once Again, Banks Violate Our Trust . . .

Dave Kinnear 1-On Leadership, 3-LI

Leadership Owns This Scandal And just where was (is) the leadership at Wells Fargo in this ethical failure? What kind of culture would lead an employee even to consider falsifying emails, establishing unauthorized accounts, issuing unauthorized credit/debit cards, collecting fraudulent fees, and impacting customers’ credit scores? How can customers ever trust Wells Fargo again? Full disclosure: I am a Wells …