Two Levels Up

Dave Kinnear 1-On Leadership, 2-ExtPost, Leadership, Values

Autonomy:  I hear a lot of discussion these days about keeping employees engaged in the workplace. Let me explain what employee engagement has to do with “two levels up.” We know, from the research by Daniel Pink and others, that knowledge workers require three things to be fully engaged at work: Autonomy, Mastery and Purpose. Before we can give control …

Manager keeping project on time.

What Do Managers Really Do?

Dave Kinnear 1-On Leadership, 2-ExtPost, Business, Management, Planning

Managers: The saying I grew up with was, “Leaders make sure we are doing the right thing. Managers make sure we do it right.” In a modern corporation, the desire is to move leadership to every level of the organization (Intent Based Leadership—IBL). Therefore, managers are being asked to broaden their view to include managing unrelenting change in our internal …

Modern Employees

Employees First

Dave Kinnear 1-On Leadership, Leadership, Mentoring

Customers First? I have heard it so many times: “customers come first,” or “we are customer centric.” My observation is that this isn’t right. Employees have to come first. I believe that, for the most part, our employees will treat our customers the way we treat them. As Richard Branson, Virgin Group, says, “Happy employees equal happy customers.” From the …

Building a Cathedral

Meaningful Work

Dave Kinnear 1-On Leadership, 2-ExtPost, Shaping the Corporate Culture, Values

Engagement: There’s lots of talk about employee engagement these days. And there’s good reason for us to be discussing this topic. Gallup tells us that about 70% of our employees are disengaged. It’s been the same number, plus or minus a percent or two, since they have been doing the employee survey. Apparently, few find that they are engaged in …

People First

People Always

Dave Kinnear 1-On Leadership, 2-ExtPost, Business, Coaching, Growing Edges, Leadership, Management

Mission First: But people always. Here’s my takeaway from the mantra: “Mission first, people ALWAYS.” It is true that we are always dealing with people. Ourselves, our leadership team, our employees, our customers and our vendors — all are people. At least for now! I’ve long said that we need to put our employees first. I know from experience that …

Team Planning

No Plan Survives The First Contact

Dave Kinnear 1-On Leadership, 2-ExtPost, Leadership, Management, Planning

Planning: I’m told that Benjamin Franklin said, “Failing to plan is planning to fail.” Planning is critical in order to move an organization toward achievement of the vision. In the same way that a map is not the territory, a business plan is not the way the market is or will be at the time of execution. It is our …

Employee Engagement

Leadership and Engagement

Dave Kinnear 1-On Leadership, Leadership, Shaping the Corporate Culture

According to Gallup The numbers rarely change. In the U.S., the annual Gallup survey shows that about 70% of our employees are NOT engaged. Meaning, they are putting in no extra effort to move the company forward. Employee engagement is the engine of productivity. Job #1 The CEO, Founder, Owner of a company has one main job and that is …

Chef's Creation

A Wide Variety of Tastes

Dave Kinnear 1-On Leadership, 3-LI, Leadership, Organizational Development

The Chef’s Creation Variety is frequently a positive goal to achieve when doing things such as organizing your life, building an organization, creating a mastermind group or developing a high functioning team. However, sometimes, we can miss the mark. We can overdo things. I started thinking about this when my wife made a comment while we were out to dinner …

Diversed People with Leadership Characteristic

Try Leading and Not Managing

Dave Kinnear 1-On Leadership, Employment, Leadership, Management

I’ll be frank, I don’t understand the question that comes up so frequently in my circles — “How do we manage the Millennials?” To me, it seems really straightforward. Somehow, people have confused themselves. You manage projects, you lead people. Try leading Millennials instead of managing them. Managing vs Leading There are several ways of distinguishing between leading and managing. The …