When David Jenyns contacted me and asked if I would read and review his book, I was knee-deep in books to read already. Another author referred me to him, so I agreed to review his book, but I couldn’t promise when. With that understanding, I purchased his book and put it in the stack.
I did get to reading SYSTEMology, and I am pleased that I did. To begin with, I am a system and process kind of guy. I believe in documenting what we are doing and working to improve it over time. I use checklists and process outlines in my work every day.