No Salesperson Needed

Dave Kinnear 1-On Leadership, 4-ExtPost

A Tale of Two Purchases: We — my wife and I — do not make large purchases very often. Recently, however, we found ourselves in the position of having to replace our two aging, high-mileage cars. And we had two very different experiences. One was salesperson-intensive. One was not. In both cases, we knew exactly what car, model, and accessory …