People First

People Always

Dave Kinnear 1-On Leadership

Mission First: But people always. Here’s my takeaway from the mantra: “Mission first, people ALWAYS.” It is true that we are always dealing with people. Ourselves, our leadership team, our employees, our customers and our vendors — all are people. At least for now! I’ve long said that we need to put our employees first. I know from experience that …

Southwest Airlines

The Business of Business

Dave Kinnear 1-On Leadership

High Flyer: Herb Kelleher, the beloved longtime CEO of Southwest Airlines, said, “The business of business is people. Yesterday, today and forever.” I buy that statement. Employees, leadership teams, boards, customers, suppliers—all the stakeholders comprise people. At least for now! It is hard to see how any business organization can do well, let alone thrive, if they do not learn …

Creative People

Dave Kinnear 1-On Leadership

Creative People: — that sounds redundant to me. We (people, that is) ARE creative. Can we really speak of creativity and not be speaking of people for the most part? Yet we people also wind up somehow creating environments that stifle creativity. Why? Perhaps we don’t know where creativity comes from. Certainly we haven’t figured out exactly how the brain connects things in …