Configuration Management

Book Review: Configuration Management by Joseph Sorrentino

Dave Kinnear 1-On Leadership, Book Reviews

Joseph Sorrentino has spent more than three decades in the Quality Systems area starting with a stint in the Navy and continuing on as a consultant to industry and military organizations. His vision is that managers would do well to apply the principles of excellent Quality Systems to just about every aspect of enterprise management. Sorrentino states that “New management …

Book Review: Operational Risk Management by Mark Abkowitz

Dave Kinnear 1-On Leadership, Book Reviews

Abkowitz has compiled an impressive number of high profile case studies to illustrate our need to pay attention to the risks we have in our business operations, and for that matter, our personal lives. But unlike the multiple points of view found in the Harvard Business Review case studies, Abkowitz provides definitive analysis of “what went wrong” and allows us …