In a recent podcast, Mike Robbins spoke of the need for leaders to think about employee morale. I think of morale as being another word for culture. Changing culture is one of the most challenging change-management tasks a leader has to tackle. Seemingly overnight, perhaps literally overnight, leaders have had to move workers to remote working cultures.
The subtitle of this book is “The art of turning tough times into triumph,” and could not be timelier. Calling the 2008 and 2009 “tough times” could be the understatement of the decade. In the preface, McFarland states as a universal truth that, “It’s often during life’s most difficult times that we discover our most critical hidden strengths and that …