Conversational Intelligence

Book Review: Conversational Intelligence by Judith Glaser

Dave Kinnear1-On Leadership, Book Reviews

We can now add Conversational Intelligence (CQ?) to Intelligence Quotient (IQ), Emotional Intelligence (EQ) and Common Sense as traits we want to see in our leaders. As the subtitle suggests, in Conversational Intelligence, Judith E. Glaser explains how great leaders build trust and achieve extraordinary results. In my world, no significant relationship can exist without trust. No significant business transactions …