Problem Solver: Bill Taylor, founding editor of FastCompany Magazine, had this to say at a conference I attended, “Don’t be a problem solver. Be a solution finder.” As he put context around that statement, I began to understand what he meant. If, as leaders, we allow our people to simply solve a problem, we may miss an opportunity for continuous …
Planning: I’m told that Benjamin Franklin said, “Failing to plan is planning to fail.” Planning is critical in order to move an organization toward achievement of the vision. In the same way that a map is not the territory, a business plan is not the way the market is or will be at the time of execution. It is our …
Consumers Do The Work: According to a CEB 2012 study, the sales process for most products/services is between 57% and 70% completed before they even contacted you. I believe that if we were to update that study, we’d find the responses closer to 70% than 50%. This idea was driven home for me as I was planning on some construction …