Customer Service Excellence: Last week I posted a little rant about how MS annoys me with a poorly designed news feed customization interface (from a customer point of view). However, all experiences aren’t so frustrating as that one…
We are intentionally creating a
better world, one leader at a time.
—Dave Kinnear, 6/22/2006
Covid-19 update: We hope that you and your loved ones are doing well.
Like so many of you, we have converted all our meetings to video conference format.
Please stay safe, take care of your selves, and each other.
Like so many of you, we have converted all our meetings to video conference format.
Please stay safe, take care of your selves, and each other.
"The leadership challenge facing you is
impossible to handle alone. It can't be done."
—Prof. John Kotter, Harvard Business School