Post Mortem What went right on that last project? What went wrong? Did we live up to our Vision and Values? Given that we were successful, what can we do to improve? Given that we missed the mark, what can we do not to miss the goal next time? And what about our “everyday” business processes? Where can we improve …
We can now add Conversational Intelligence (CQ?) to Intelligence Quotient (IQ), Emotional Intelligence (EQ) and Common Sense as traits we want to see in our leaders. As the subtitle suggests, in Conversational Intelligence, Judith E. Glaser explains how great leaders build trust and achieve extraordinary results. In my world, no significant relationship can exist without trust. No significant business transactions …
A circuitous route has brought me to this blog post topic. Here’s the short version. As often happens, my wife made a statement directed to me; she gave me information. I heard and acknowledged that I had heard her. Then what she desired and expected did not happen (interpret that as doghouse time for me.) Next situation: I recently spoke …