Listen, Learn, then Lead

Bitch Session

Dave Kinnear 1-On Leadership, 4-ExtPost

The Purge: During the last decade of my corporate experience, I worked on several complex projects. Our company went through two successive Enterprise Resource Planning (ERP) software installations about five years apart. It took a while to learn that it was necessary and useful to allow the project team and the users to have a “bitch session.” As long as …