Grateful Tomorrow is Thanksgiving here in the United States. I regularly, meaning several times each year, go through a specific exercise to think about those things for which I am grateful. Even those among us who are disadvantaged or going through difficult financial or health issues can be grateful for having been born here or able to immigrate here to …
Leadership Music
From time-to-time, I and my colleagues are asked this question and/or we ask it of the leaders with whom we work: “What in your past has shaped you as the leader you are today?” I was once again asked the question. Each time, it gets more difficult to pin-point a developmental epiphany out of the myriad experiences all of us …
Fight As If You Are Right
Karl Weick, professor at the University of Michigan, states that you should “Fight as if you are right; listen as if you are wrong.” This sound advice was picked up and passed along by Bob Sutton in his book The No Asshole Rule. What I like about the quote is the “as if” phrase. If we always keep that little phrase …
Demographics Driving Change – Inside and Out
Things are changing rapidly. Not only are our workers younger, so are our customers. The accelerating pace of change means that to survive we will be updating, tweaking, throwing out and rebuilding our business models, processes and perceived “truths.” Yes, for many of us, our most cherished beliefs are being called into question. I’ve written elsewhere about how I think …