A Story: Here’s a story I find interesting. In a small rural town, there was an old factory building housing many workers. One day, the building simply collapsed trapping many people. Soon a large crowd of town folk gathered. The people were overcome by the plight of their fellow citizens and were weeping and wailing. They could feel the panic of …
Normal Accident
This article discusses some possible lessons in the Toyota recall challenge for the rest of us. “Normal Accident Theory” is something that applies to us all.