Organizational Clarity: A couple of weeks ago, a client and I discussed some of the issues he had with his peers. He couldn’t understand why they didn’t go ahead and do the work when he assigned them a task. “Why,” my client asked, “won’t they do the work?” His manager asked him the same question he had just asked me.
When our children were young (it seems like yesterday!), we would often sing nursery rhymes while traveling in the car. One of them was, “There Was An Old Lady Who Swallowed A Fly.” I won’t go through all the verses (if you’re interested, you can watch it on YouTube here: https://wordsforlife.org.uk/activities/there-was-old-lady/), suffice it to say that this mythical old lady somehow swallowed a fly, “I don’t know why she swallowed a fly—Perhaps she’ll die.” And then, to solve the fly problem, she, in turn, swallowed a spider, bird, cat, dog, cow, and finally, a horse. She died, of course.
Business Model Canvas:
When I searched for “Business Model Canvas,” Google returned about 120 million links. A quick perusal of the results shows that there are many different kinds of business models and ways of outlining those models. One block in common in these different canvasses is the “Key Activities” block. Most of the other blocks are support or enablers of those activities.
What? Me Worry? There is much discussion on how change is accelerating and how dangerous the big tech companies have gotten. I do not believe big is terrible by itself. Neither do I think that big means impervious to change or disruption. So while I’m not particularly worried, I also believe we would do well to restructure a couple of these behemoths.
Consumers frequently benefit from the economies of scale large corporations gain. In some cases, the gains in pricing, innovation, and delivery may far outweigh any perceived negatives from a corporation growing large. Properly governed large companies can be a win for everyone.
Business Purpose: The new pecking order for business purposes is Employee, Customer, Vendor, Community, and Shareholder. The Business Roundtable puts customers before employees. I disagree with that. However, it is a step in the right direction.
When David Jenyns contacted me and asked if I would read and review his book, I was knee-deep in books to read already. Another author referred me to him, so I agreed to review his book, but I couldn’t promise when. With that understanding, I purchased his book and put it in the stack.
I did get to reading SYSTEMology, and I am pleased that I did. To begin with, I am a system and process kind of guy. I believe in documenting what we are doing and working to improve it over time. I use checklists and process outlines in my work every day.
So what happens when the pandemic-storm is over? Presently, we are in a tight job market, especially in the hospitality and travel industries. Our employees are reluctant to change jobs now, even if they are not particularly happy.
In a recent podcast, Mike Robbins spoke of the need for leaders to think about employee morale. I think of morale as being another word for culture. Changing culture is one of the most challenging change-management tasks a leader has to tackle. Seemingly overnight, perhaps literally overnight, leaders have had to move workers to remote working cultures.
A colleague sent me a link to a presentation by Mike Robbins, a mentor, and coach. When I finally made time to view it, I understood why she enjoyed it and recommended it. Mike had several twists on how to lead during change. Of course, he had a lot to work with because of the pandemic.
Recently I joined a few fellow photo club members on an outing to a nature preserve. My wife decided to tag along. We had several reasons for getting out despite the pandemic restrictions. One of them was that a cleaning crew would be in our home during the morning, and we usually find somewhere to go that is safe so that we can leave our home to them. Another reason was that we are going a little bit stir-crazy.
The outing made sense for us. The club members are COVID aware and careful. Masks are required, we would all be outside, and social distancing is enforced. The surprising thing was that this nature center is about 15 minutes from home, and we never knew it was there.