Going Wrong All at Once

Pandemic Panic: When things seem to be falling apart, and I am lamenting my bad luck or unfortunate circumstances, I often remember this passage from Anne Lamott’s book, Traveling Mercies. Lamott had started “whining” to a seatmate on the train. She found out later that he worked for the Dalai Lama. He had this remark. “And he said—gently—that they believe …

No Gap

Radical Truthfulness: Allowing employees to speak openly about what they are thinking about the performance of managers, colleagues and employees, ideas, projects, and policies is both scary and challenging. It is also critical to making sure that the best ideas win rather than a compromise or consensus idea. We hire people, especially knowledge-workers, to think, not just be an extra …

A First Step

Business Roundtable: According to the reporting I’ve seen, the Business Roundtable has declared that they are changing the focus of their business from maximizing shareholders’ returns to improving the experience of all stakeholders. Stakeholders are made up of individuals or groups that have an interest in the success and progression of a company. External stakeholders comprise vendors, customers, neighboring companies, …

Manipulated

Shut down: I am NOT recommending that you do what I have done. I am, however, going to share with you my journey to being purposeful about how and where I spend my time gathering information. What prompts sharing this little diatribe are several articles, podcasts, and posts about how the content writers manipulate us. Moreover, as always, I am …

Two half truths doesn't make a whole truth!

These Three Things

In a recent leadership group meeting, I was prompted to think a bit more about common leadership traits. I have settled on what I believe to be common leadership traits based on the great leaders I know personally. And of course, I added a few leaders about whom I’ve read but who I do not know personally. I came up …

Accountability Wells Fargo

Unintended Consequences

More Pain: Finally. But who’s going to jail? According to the 2/2/18 article in the Los Angeles Times, the Federal Reserved ordered Wells Fargo & Co. to “cap its growth and improve its corporate governance.” This is supposed to be punishment for “widespread consumer abuses and other compliance breakdowns.” But who’s going to jail? And who, really, went to jail …

Culture Trumps Everything

Uber and Out

Culture Trumps Everything Yes, culture trumps everything AND . . . money still talks. On Tuesday, 6/20/17, Travis Kalanick, the co-founder of Uber resigned, as CEO. He had taken a leave of absence the week prior, but that wasn’t enough to satisfy those wanting to protect their investment in Uber. So, while Kalanick will remain on the board, he is …

Accountability Wells Fargo

Wells Fargo – Extensive Fraud – Governance

Accountability I’m often asked about the difference between accountability and responsibility. The distinction I make (perhaps a bit oversimplified?) is that responsibility can be and often is shared with others. However, one cannot share accountability. Another distinction I’ve heard in our leadership circles is that one takes responsibility, but one is held accountable (by oneself and/or others). In the recent …