A First Step

Dave Kinnear 1-On Leadership, 4-ExtPost

Business Roundtable: According to the reporting I’ve seen, the Business Roundtable has declared that they are changing the focus of their business from maximizing shareholders’ returns to improving the experience of all stakeholders. Stakeholders are made up of individuals or groups that have an interest in the success and progression of a company. External stakeholders comprise vendors, customers, neighboring companies, …

First-Principles

Dave Kinnear 1-On Leadership, 4-ExtPost

Situational: I came across the concept, new to me, of leadership through First-Principles. My interpretation of the idea is as follows. The difficulty in being consistent as a leader and living up the values of the organization is that each situation is a bit different. We have to begin with the organizational culture as a whole, define “first-principles” in a …

Check-In

Dave Kinnear 1-On Leadership, 4-ExtPost

Vacation: How about starting the next meeting of your leadership team with a personal check-in? Take a few minutes at the start of the session for each member to report on the last trip or vacation that person made. Getting to know each other personally, not just professionally, is an excellent way to grow trust. Building trust with a group …

A Differentiation Strategy

Dave Kinnear 1-On Leadership, 4-ExtPost

Choice: In today’s world, being found and having a distinct differentiation from the other competitors being found is critical. Unlike in previous years, today’s consumers are usually well educated on our product or service before they call us. They no longer rely on salespeople to bring them information. In fact, many purchasers, even for highly technical products, prefer to educate …

People First

Dave Kinnear 1-On Leadership, 4-ExtPost

Do You Agree? Several reasonably consistent comments, in one form or another, are being made by business leaders. One is, “My employees treat our customers the way we treat our employees.” Another is, “Customers first is wrong. It’s employees first. Then the employees will take good care of our customers.” Also, of course, there’s the ancient mantra still spoken today, …

Oxygen

Dave Kinnear 1-On Leadership

Thin Air: I believe that most of us know that as we leave the surface of the earth and travel toward space, the air gets thinner. That’s why our high-flying modern planes have pressurized cabins. We don’t have to fly to experience the air thinning out with height. Visiting a mountain cabin, or Denver, CO, can give you the same …

Opportunity in Complexity

Dave Kinnear 1-On Leadership, 4-ExtPost

Lack of Clarity: There are several posts on this blog that relate some thoughts I have about complexity and how our businesses are affected by the external forces in a global market. What I’m thinking about this time, however, is the opportunity we can find in that complexity. Starting close to home, we are finding our workforce is multigenerational and …

Fear, Uncertainty, and Doubt

Dave Kinnear 1-On Leadership, 4-ExtPost

Forecasting is Treacherous Business: According to Linda Yueh, Adjunct Professor of Economics, this year and next are likely to be filled with uncertainty. She names the events we all know are on everyone’s minds—Brexit, US-China trade tensions, and European Union reforms. Since Professor Yueh’s specialty is economics, she goes on to point out that those disruptions are occurring at a …