AmyK Hutchens is all about personal & professional growth – one conversation at a time. She is an award-winning international speaker, the Amazon #1 bestselling author of GET IT: Five Steps to the Sex, Salary, and Success You Want, and The Secrets Leaders Keep. AmyK is also the founder of the global community shegetsit.com. As if that’s not enough, she has over twenty years of experience training & consulting with clients such as The Home Depot, Starbucks Canada, Comerica Bank, Expedia, Lockheed Martin, Securian Financial, Walmart, John Paul Mitchell Systems, and hundreds more. AmyK travels the globe, physically and virtually, sharing with executives, influencers, and go-getters HOW to confidently & competently navigate their most challenging conversations without saying something they regret, giving their power away, or damaging their relationships.
So, buckle up and prepare for a fast-paced journey into the world of meaningful conversations. Welcome, AmyK. And thank you for spending time with us.
Questions:
- What common challenges do leaders face when having tough conversations, and how can they overcome them?
- How do you balance the need to be direct and honest with the desire to show empathy and respect when having tough conversations with team members?
- How can a leader prepare emotionally for a difficult conversation with an employee, and what strategies can they use to stay calm and focused?
- What effective communication techniques can leaders use to ensure the other person feels heard and understood during a tough conversation?
- How can a leader handle situations where an employee becomes defensive or emotional during a tough conversation, and what steps can they take to de-escalate the situation?
- What common mistakes do leaders make during challenging conversations, and how can they avoid them?
- How can a leader follow up with an employee after a tough conversation to ensure that the issue has been resolved and the relationship remains positive?
I hope you enjoy this energetic and meaningful conversation with AmyK. I'm confident you will take away ideas to improve your leadership communications.