On The Other Hand

Dave Kinnear 2-Jobs & Tech, 4-ExtPost

HBR on Retail: An article in the Harvard Business Review (HBR — Jan/Feb 2019, pg 72) suggested that the brick and mortar retail industry is “squandering their most potent weapons” against their e-commerce competition. The author suggests that the hidden advantage is in the store is salespeople. I’m afraid I have to disagree. The rest of the article is fine. …

Ageism Is Alive And Well

Dave Kinnear 2-Jobs & Tech, 4-ExtPost

Stereotype: “We need fresh ideas.” “We need a Millennial to address our social media marketing.” “I don’t think Frank is up to the demands of the new software.” “If our salespeople won’t use the automation system, then we’ll get some younger folks in here who will!” I’ve heard these comments or comments very close to them on more than one …