No Salesperson Needed

Dave Kinnear 1-On Leadership, 4-ExtPost

A Tale of Two Purchases:  We — my wife and I — do not make large purchases very often. Recently, however, we found ourselves in the position of having to replace our two aging, high-mileage cars. And we had two very different experiences. One was salesperson-intensive. One was not. In both cases, we knew exactly what car, model, and accessory …

Two Levels Up

Dave Kinnear 1-On Leadership, 4-ExtPost

Autonomy:  I hear a lot of discussion these days about keeping employees engaged in the workplace. Let me explain what employee engagement has to do with “two levels up.” We know, from the research by Daniel Pink and others, that knowledge workers require three things to be fully engaged at work: Autonomy, Mastery and Purpose. Before we can give control …

A Tale of Two Castles - Noticed

Being Noticed

Dave Kinnear 1-On Leadership, 4-ExtPost

A Tale of Two Castles: On a recent trip, we were able to visit the castle on the right, Neuschwanstein. We were only able to see the castle on the left, Hohenscwangau, from afar (click on the image to enlarge it). They both overlook the Pöllat Gorge in Germany. The purpose of showing them is that the story is one …