The Heart of Change

Book Review: The Heart of Change by John P. Kotter

Dave Kinnear 1-On Leadership, Book Reviews

In this book Kotter explains how people change less because they are given analysis and facts about why change is needed and more because we show them a truth that influences their feelings. This concept is not adopted by all those writing on change management. Yet it is a concept that does fit with my experience. Unless the facts, figures, …