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Tag: Communication

Book Review: Conversational Intelligence by Judith Glaser

June 16, 2014
Book Review: Conversational Intelligence by Judith Glaser

We can now add Conversational Intelligence (CQ?) to Intelligence Quotient (IQ), Emotional Intelligence (EQ) and Common Sense as traits we want to see in our leaders. As the subtitle suggests, in Conversational Intelligence, Judith E. Glaser explains how great leaders build trust and achieve extraordinary results. In my world, no significant relationship can exist without […]

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Conversation and Meaning

May 21, 2014
Conversation and Meaning

A circuitous route has brought me to this blog post topic. Here’s the short version. As often happens, my wife made a statement directed to me; she gave me information. I heard and acknowledged that I had heard her. Then what she desired and expected did not happen (interpret that as doghouse time for me.) […]

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Leadership: Courage

April 16, 2014
Leadership: Courage

Courage. This leadership attribute comes up in many different ways. We talk about having those fierce conversations with peers, employees and our own superiors. We talk about having the conviction to move ahead in the face of adversity. It all adds up to courage. According to the on-line Merriam Webster Dictionary: Courage: mental or moral strength […]

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Leadership: Peer Communication

April 9, 2014
Leadership: Peer Communication

Have you ever “disguised” your message when communicating with employees, team members and/or colleagues? Some leaders with whom I’ve worked do just that. They are indirect to a fault. For example, one of the managers I coached had a habit of leading a conversation intending to praise a peer with the caveat of “I don’t […]

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A picture is worth a thousand words

September 18, 2013
A picture is worth a thousand words

AND, science now shows us words rely more on pictures than we had originally thought. For the first time, researchers report that they “were able to link the auditory signal in the brain to what a person said they heard when what they actually heard was something different.” When there is a disconnect between visual […]

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Turnabout’s fair play

August 28, 2013
Turnabout’s fair play

There is a lot in the media about how to communicate, manage and retain the Generation Y – Gen Y – folks flooding our businesses. (Gen Y is defined as those people born between 1977 and 1995.) I find that topic interesting and very useful as a mentor to many young people. So I read […]

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Communication – You Must Lead

July 24, 2013
Communication – You Must Lead

It all started with the Harvard Business Review. Dan Pallotta posted “Just Call Someone Already,” and I just “had to make a comment.” A journalist, working on an article, saw the comment, found my e-mail address and, wisely, sent me an e-mail asking if we might have a conversation and when would be a good […]

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Your Phone Call Is An Interruption . . .

September 29, 2012
Your Phone Call Is An Interruption . . .

I don’t know about you, but these days, when the phone rings and I don’t recognize the number, or if it is caller ID blocked, I don’t answer. That’s if I’m even aware of the call in the first place. Much of the day, my phone, thanks to a nifty Android app, is in silent […]

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Book Review: Presentations in Action by Jerry Weissman

June 19, 2011
Book Review: Presentations in Action by Jerry Weissman

To be a successful leader, you must enroll others. To enroll others, you must be a persuasive communicator. To be a persuasive communicator, you must be not only comfortable presenting values, ideas and objectives, you must be in command of the presentation skills to do so.

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Desperation

December 14, 2010
Desperation

It seems you cannot pick up any print or electronic information without being bombarded by an ad of some kind. Enough already!

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