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Strategy Under Siege

September 4, 2019
Strategy Under Siege

Culture Challenge: Peter Drucker famously noted that “Culture eats strategy for breakfast.” My experience is that Drucker is correct. One of the more straightforward ways I’ve observed that phenomenon is when a large change initiative is launched by management. For example, installing a new, complex, Enterprise Resource Planning (ERP) system. While leadership and employees may […]

A First Step

August 28, 2019
A First Step

Business Roundtable: According to the reporting I’ve seen, the Business Roundtable has declared that they are changing the focus of their business from maximizing shareholders’ returns to improving the experience of all stakeholders. Stakeholders are made up of individuals or groups that have an interest in the success and progression of a company. External stakeholders […]

First-Principles

August 14, 2019
First-Principles

Situational: I came across the concept, new to me, of leadership through First-Principles. My interpretation of the idea is as follows. The difficulty in being consistent as a leader and living up the values of the organization is that each situation is a bit different. We have to begin with the organizational culture as a […]

Check-In

August 7, 2019
Check-In

Vacation: How about starting the next meeting of your leadership team with a personal check-in? Take a few minutes at the start of the session for each member to report on the last trip or vacation that person made. Getting to know each other personally, not just professionally, is an excellent way to grow trust. […]

A Differentiation Strategy

July 31, 2019
A Differentiation Strategy

Choice: In today’s world, being found and having a distinct differentiation from the other competitors being found is critical. Unlike in previous years, today’s consumers are usually well educated on our product or service before they call us. They no longer rely on salespeople to bring them information. In fact, many purchasers, even for highly […]

People First

July 24, 2019
People First

Do You Agree? Several reasonably consistent comments, in one form or another, are being made by business leaders. One is, “My employees treat our customers the way we treat our employees.” Another is, “Customers first is wrong. It’s employees first. Then the employees will take good care of our customers.” Also, of course, there’s the […]

Accrue Respect

July 17, 2019
Accrue Respect

First Manage: To be a good leader, you must first become a good manager. To do that, you must earn and accrue respect from the folks you manage. After all, the people give you permission to be a leader, not your position on the organization chart. Education Leadership is a learned skill. It seems to […]

Oxygen

July 10, 2019
Oxygen

Thin Air: I believe that most of us know that as we leave the surface of the earth and travel toward space, the air gets thinner. That’s why our high-flying modern planes have pressurized cabins. We don’t have to fly to experience the air thinning out with height. Visiting a mountain cabin, or Denver, CO, […]

Manipulated

July 3, 2019
Manipulated

Shut down: I am NOT recommending that you do what I have done. I am, however, going to share with you my journey to being purposeful about how and where I spend my time gathering information. What prompts sharing this little diatribe are several articles, podcasts, and posts about how the content writers manipulate us. […]

Opportunity in Complexity

June 5, 2019
Opportunity in Complexity

Lack of Clarity: There are several posts on this blog that relate some thoughts I have about complexity and how our businesses are affected by the external forces in a global market. What I’m thinking about this time, however, is the opportunity we can find in that complexity. Starting close to home, we are finding […]