We all have companies we “love to hate.” There’s a video running around with a marine blasting an HP Printer that failed and the folks on the other end of the phone wanted to charge him for assistance (warning this guy is very angry and not using polite language).

My prime target is AT&T and without going into a long tirade, I’ll just say that I’ve not personallyexperienced more deplorable customer service at the hands of a company. I’m adding another one now though, Intuit. After deciding that the “gentle warning” on their website that the latest software was best for Windows 7, I paid my money and downloaded the QB 2010 software. That’s when it all began.

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