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Values

Trust But Verify

December 6, 2017 0 Comments
Trust But Verify

Trust I think it was Ronald Reagan who popularized this Russian saying, Trust But Verify. For me, in the leadership arena, this has a special meaning. Let’s start with trust. My definition is: Trust means that I get that you authentically have my best interest at heart, not just your own. We can expand that […]

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Commander’s Intent

October 25, 2017 0 Comments
Commander’s Intent

Clarity Military leaders know that battle plans do not survive the first shot. In other words, the enemy has a vote in your best made plans. Reality has a way of modifying our relatively petty human plans! With that in mind, military leaders make sure that there is crystal-clear, sharp-as-a-tack clarity on the commanders’ intent […]

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Culture Eats Strategy for Breakfast

September 13, 2017 0 Comments
Culture Eats Strategy for Breakfast

Drucker and Fields It’s my understanding that Management Guru Peter Drucker coined the phrase “Culture eats strategy for breakfast.” I also understand that Mark Fields, CEO of Ford, made it popular. All of which is fine with me. What I know from experience is Drucker’s statement is absolutely true. And I will be so bold […]

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Preach and Practice

July 19, 2017 0 Comments
Preach and Practice

Quotation Well, I’ve heard it stated many different ways. What I grew up with was the quote, “Practice what you preach.” Then, I’ve been given to believe that Charles Murray states it as, “Do not preach what you do not practice.” Same message though. Leaders must be authentic, do as they request others to do, […]

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Words as Bond

November 30, 2016 0 Comments
Words as Bond

An organization’s culture can be simply stated as “The way things get done around here.” Notice that isn’t a list of values found on walls, coffee mugs, T-shirts or ball caps. It’s what actually happens in our organizations, and how it happens that matter. That is how stakeholders see us. Not as some empty words or […]

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Contrary Opinions

November 16, 2016 0 Comments
Contrary Opinions

In a safe environment, there is room for contrary opinions. Opposing views are truly heard. In a healthy and thriving organization contrary views are not only heard, they are encouraged. Contrarians are not naysayers or doom-and-gloom people. They simply look at things differently! The Red Card Some organizations insist that there always be a contrary proposal—a […]

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Good Judgment

November 2, 2016 0 Comments
Good Judgment

What is “Judgment?” According to my dictionary, judgment is “the ability to make considered decisions or come to a sensible conclusion.” Of course, there is the other use; being “judgmental”—meaning that we are holding others to our own standards and finding them wanting in some way. When speaking of leadership, I am referring to the […]

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Authentic Selling – Oxymoron

September 28, 2016 0 Comments
Authentic Selling – Oxymoron

Oxymoron “Wait,” you ask, “Are you suggesting that a person can’t be authentic and also sell?” Well, yes. And I’m not alone: “Of course, the idea of using authenticity to sell something is kind of self-contradictory and ironic, because the whole point of being authentic is not being strategic but instead behaving in a way […]

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Once Again, Banks Violate Our Trust . . .

September 21, 2016 0 Comments
Once Again, Banks Violate Our Trust . . .

Leadership Owns This Scandal And just where was (is) the leadership at Wells Fargo in this ethical failure? What kind of culture would lead an employee to even consider falsifying emails, establishing unauthorized accounts, issuing unauthorized credit/debit cards, collecting fraudulent fees and impacting customers’ credit scores? How can customers ever trust Wells Fargo again. Full […]

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Book Review: The Ideal Team Player by Patrick Lencioni

August 31, 2016 0 Comments
Book Review: The Ideal Team Player by Patrick Lencioni

In his usual engaging style, Patrick Lencioni has expanded on his previous book, The Five Dysfunctions of a Team, to show us how to make sure we find the ideal team player for our next hire. Through a parable he shows us how to recognize and cultivate the three essential virtues named as humble, hungry […]

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