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Leadership

Two Levels Up

August 8, 2018
Two Levels Up

Autonomy:  I hear a lot of discussion these days about keeping employees engaged in the workplace. Let me explain what employee engagement has to do with “two levels up.” We know, from the research by Daniel Pink and others, that knowledge workers require three things to be fully engaged at work: Autonomy, Mastery and Purpose. […]

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Being Noticed

August 1, 2018
Being Noticed

A Tale of Two Castles: On a recent trip, we were able to visit the castle on the right, Neuschwanstein. We were only able to see the castle on the left, Hohenscwangau, from afar (click on the image to enlarge it). They both overlook the Pöllat Gorge in Germany. The purpose of showing them is […]

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Deoxyribonucleic Acid (DNA)

July 25, 2018
Deoxyribonucleic Acid (DNA)

It’s In Our DNA: How often have we heard that statement? Personally, I hear it quite frequently. Often, it’s used as a way of excusing a person’s actions: “I can’t help it, it’s in my DNA.” I also hear it used as an indictment of another person who is reluctant try something new. Deoxyribonucleic Acid […]

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Curiosity

July 18, 2018
Curiosity

Just Wondering Not long ago, several colleagues and I were discussing our views on leadership. Soon the conversation turned to leadership attributes. After several rounds of the usual attributes — integrity, transparency, humility, vision, etc. —  curiosity emerged as perhaps the most important attribute of a great leader. Subsequent to that conversation, I came across this quote from […]

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The Window Matters

July 11, 2018
The Window Matters

View: I slept late the other morning. When I rolled out of bed and looked out the window, I noticed it was gray, overcast and looked like it might rain. When I got to the kitchen, the view out that window was partly blue sky, high clouds and filtered sunshine. It didn’t look like possible […]

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What Do Leaders Really Do?

June 20, 2018 0 Comments
What Do Leaders Really Do?

Change: What do leaders really do? I don’t think the old definitions work any more. As I was learning the leadership ropes, the saying was, “Leaders make sure we’re doing the right thing and managers make sure we’re doing it right.” There is still a bit of truth in that statement. And, both jobs have […]

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Simplify

June 6, 2018 0 Comments
Simplify

Why Simplify? A leader must be able to make the complex simple. That is not easy to do — on several fronts! In many (most?) organizations today, our employees know more about the details of their jobs than their leaders do. This is inevitable in our modern world and will only become more true as time […]

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Employees First

May 30, 2018 0 Comments
Employees First

Customers First? I have heard it so many times: “customers come first,” or “we are customer centric.” My observation is that this isn’t right. Employees have to come first. I believe that, for the most part, our employees will treat our customers the way we treat them. As Richard Branson, Virgin Group, says, “Happy employees […]

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Competitive Advantage?

May 23, 2018 0 Comments
Competitive Advantage?

Sustainable Advantage: I don’t know how we can claim we have a sustainable competitive advantage unless, that is, that we believe that advantage to be our ability to learn faster than the competition. Technology is moving much too fast for us to think that some sort of product or service is really our competitive advantage. […]

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Her Ears Are In My Way

April 18, 2018 0 Comments
Her Ears Are In My Way

Behavior: One of my leadership mentors, author David Marquet, makes it clear that in his experience, if you want to effectively change people’s behavior, you have to change the environment. I learned that lesson again recently when my assistant, pictured here, exhibited unwanted behavior. It was my own fault. I came home from a photo […]

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