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Governance

Public confidence . . .

July 27, 2010
Public confidence . . .

Maybe Andy Grove was right after all – “Only the Paranoid Survive.” At least if you’re paranoid, you don’t have room for hubris – they just don’t go together. The public has lost confidence in “big business.” That’s not good for any of us.

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Leadership Lessons From the Gulf – Part II.

July 1, 2010
Leadership Lessons From the Gulf – Part II.

Many years ago I heard the statement made that “corporate staff is like body fat. You have to have some in order to survive. But the goal is to have as little as possible.” I think the same is true of Government.

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Leadership Lessons From the Gulf – Part I.

June 22, 2010
Leadership Lessons From the Gulf – Part I.

A colleague asked and we explore the question: “The BP Gulf of Mexico Crisis is just gushing with leadership lessons. What do you think are the most important lessons leaders can learn from this?”

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Misplaced outrage . . .

June 5, 2010
Misplaced outrage . . .

Is it really practical or useful to condemn BP for purchasing Ad Words on Search Engines to try and get out their views on what’s happened? What would you expect them to do in order to survive?

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I guess we’ll never learn . . .

February 23, 2010
I guess we’ll never learn . . .

Businesses who don’t pay attention to their customers, their reputation and public perception will always wind up wasting assets in the long run. You can’t make everyone happy, but you’d better get out and visit customers and stop listening to internal chatter, opinions and perceptions. They don’t matter.

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A crisis in trust . . .

February 2, 2010
A crisis in trust . . .

It seems to be true that “we” have grown disgusted beyond words with the greed and duplicity of the political and business elite. This post discusses one particular aspect of what may have gotten us where we are.

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Power and corruption . . .

January 26, 2010
Power and corruption . . .

Lord Acton was right: power tends to corrupt. And now there’s science behind what seems obvious from the anecdotal data. Power corrupts, but it corrupts only those who think they deserve it, according to findings of Dr. Lammers and Dr. Galinsky as published in the Psychological Science.

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In search of benefits . . .

December 15, 2009
In search of benefits . . .

You have to wonder what the insurance companies were thinking. Many, maybe most, small businesses are struggling with cash flow issues; and we all know that. One might expect the insurance executives to be sending out the word to agents and brokers that in light of the “predatory government regulatory atmosphere,” there shall be no […]

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By the numbers . . .

November 19, 2009
By the numbers . . .

This article discusses the imperative to understanding the financial statements for your company. There is little margin for error in this economy.

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Expert . . .

November 9, 2009
Expert . . .

Recently, I had the opportunity to serve as an expert witness on corporate governance in an arbitration case. I was called to testify by the defendant’s attorney. The plaintiff’s attorney asked a pretty fundamental question right at the start; “What makes you an expert?” Of course the CV he had in his hand as he asked […]

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