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Opportunity in Complexity

June 5, 2019
Opportunity in Complexity

Lack of Clarity: There are several posts on this blog that relate some thoughts I have about complexity and how our businesses are affected by the external forces in a global market. What I’m thinking about this time, however, is the opportunity we can find in that complexity. Starting close to home, we are finding […]

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Fear, Uncertainty, and Doubt

May 29, 2019
Fear, Uncertainty, and Doubt

Forecasting is Treacherous Business: According to Linda Yueh, Adjunct Professor of Economics, this year and next are likely to be filled with uncertainty. She names the events we all know are on everyone’s minds—Brexit, US-China trade tensions, and European Union reforms. Since Professor Yueh’s specialty is economics, she goes on to point out that those […]

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Becoming Data Driven

May 22, 2019
Becoming Data Driven

Not Just Google: Some business leaders have watched with a mix of envy and consternation as the technology firms, and large retailers, have taken advantage of big data. Until now, smaller firms have not been able to afford significant data science operations. However, predictions are that this year and next will be the year when […]

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Top of Mind

May 15, 2019
Top of Mind

Artificial Intelligence (AI): Based on what I observe in the business world, AI is going to continue being in our collective consciousness for some time to come. Many thought this was going to be a fad—and with reason. The promise of AI drastically changing our world has been around for several decades. However, we in […]

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Efficiently Providing What Isn’t Wanted

May 8, 2019
Efficiently Providing What Isn’t Wanted

Management: When the markets for our products or services are reasonably stable and predictable, managing performance makes sense. We are, however, no longer in such a world. Managing will lead to performing to short term goals while missing the fact that markets may be moving away from us. Managing focuses on mitigating uncertainty by making […]

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Owning Less

May 1, 2019
Owning Less

Youth Lead the Way: I was speaking with a close friend who was lamenting the fact that despite having a grandson old enough to be driving, he wasn’t, and didn’t show any interest in driving. Therefore, my friend was relegated to being a chauffeur for all the grandkids and their various activities. We remarked that […]

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The School of Hard Knocks

April 24, 2019
The School of Hard Knocks

Who Hasn’t Been to That School? Recently in an e-mail exchange with a long-time friend, he wrote, “You have a degree from college, and I have one from the School  of Hard Knocks, and we both seem to be doing ok….” That common idiomatic phrase got me thinking. My friend wasn’t being facetious. Like many […]

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The Credibility Gap

April 17, 2019
The Credibility Gap

Sharing Before Caring: Recently I was in a meeting with two other well-established service providers. These are successful men (yes, it happens all three of us are male); at least I believe many would consider them to be successful. The conversation turned to how difficult it is to get potential clients to “pull the trigger” […]

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Technology & Jobs — Part III

April 10, 2019
Technology & Jobs — Part III

On a More Even Keel: A recent report, Automation and Artificial Intelligence: How Machines are Affecting People and Places, puts things in a better perspective than we might have held starting several years ago. Gone is the panic over “all jobs going away.” Moreover, gone is the blasé attitude that no loss of jobs will […]

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Curiosity Disruption

April 3, 2019
Curiosity Disruption

The Curiosity Trap: As mentioned several times on this blog, curiosity is a common trait of successful leaders. Many leadership coaches consider curiosity to be a requisite leadership strength. Also, on the blog, I have mentioned that one’s strength is also a weakness. How do these two precepts jibe? When is curiosity a weakness? Disruption […]

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