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The Credibility Gap

April 17, 2019
The Credibility Gap

Sharing Before Caring Recently I was in a meeting with two other well-established service providers. These are successful men (yes, it happens all three of us are male); at least I believe many would consider them to be successful. The conversation turned to how difficult it is to get potential clients to “pull the trigger” […]

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Technology & Jobs — Part III

April 10, 2019
Technology & Jobs — Part III

On a More Even Keel A recent report, Automation and Artificial Intelligence: How Machines are Affecting People and Places, puts things in a better perspective than we might have held starting several years ago. Gone is the panic over “all jobs going away.” Moreover, gone is the blasé attitude that no loss of jobs will […]

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Curiosity Disruption

April 3, 2019
Curiosity Disruption

The Curiosity Trap: As mentioned several times on this blog, curiosity is a common trait of successful leaders. Many leadership coaches consider curiosity to be a requisite leadership strength. Also, on the blog, I have mentioned that one’s strength is also a weakness. How do these two precepts jibe? When is curiosity a weakness? Disruption […]

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On The Other Hand

March 20, 2019
On The Other Hand

HBR on Retail: An article in the Harvard Business Review (HBR — Jan/Feb 2019, pg 72) suggested that the brick and mortar retail industry is “squandering their most potent weapons” against their e-commerce competition. The author suggests that the hidden advantage is in the store is salespeople. I’m afraid I have to disagree. The rest […]

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Ageism Is Alive And Well

March 13, 2019
Ageism Is Alive And Well

Stereotype: “We need fresh ideas.” “We need a Millennial to address our social media marketing.” “I don’t think Frank is up to the demands of the new software.” “If our salespeople won’t use the automation system, then we’ll get some younger folks in here who will!” I’ve heard these comments or comments very close to […]

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All Books Are Fiction

March 6, 2019
All Books Are Fiction

An Educator: One of the topics I tend to worry about is education. I worry about it because our country is being very slow to change the way we educate our young people. We are not preparing them for the future. I’ve become a bit of an evangelist for this concern. Moreover, to educate myself […]

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Shorts, Axles, Rodes, and Ho!

February 27, 2019
Shorts, Axles, Rodes, and Ho!

Mixed Metaphor? The other day, I was getting a bit excited about a situation that was frustrating to me. A friend said, “Don’t get your shorts wrapped around the axle over this.” I have heard the phrase “getting wrapped around the axle’ many times before. In context, it meant getting frustrated to the point of […]

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I’m Of Two Minds

February 20, 2019
I’m Of Two Minds

Bicameral: The latest neuroscience is refining our concepts of left-brain and right-brain functionality. Not very long ago, scientist thought that the right-brain did predominantly creative kind of thinking. The left-brain, it was thought, did the logical thinking. Today, the understanding is that things are much more integrated, and the two halves of our brain are […]

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Helpful?

February 6, 2019
Helpful?

Perception: Recently, a young person who I’m mentoring got onto a tirade about his boss micromanaging him. After he calmed down a bit, I asked him to give me some details. (For confidentiality reasons, I will obscure the real information, but the “story” is otherwise true.) It seems that his boss would frequently delegate a […]

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Carefrontational

January 30, 2019
Carefrontational

A New Word: Back in 2005, during a leadership training class, I heard a new word, “Carefrontational.” I thought, “Wow! What a great word.” Very little further explanation was given. The instructor just used the word and knew we’d understand what was meant. I’m sure it is also apparent to you as well. Just in […]

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