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Top of Mind

May 15, 2019
Top of Mind

Artificial Intelligence (AI) Based on what I observe in the business world, AI is going to continue being in our collective consciousness for some time to come. Many thought this was going to be a fad—and with reason. The promise of AI drastically changing our world has been around for several decades. However, we in […]

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Efficiently Providing What Isn’t Wanted

May 8, 2019
Efficiently Providing What Isn’t Wanted

Management When the markets for our products or services are reasonably stable and predictable, managing performance makes sense. We are, however, no longer in such a world. Managing will lead to performing to short term goals while missing the fact that markets may be moving away from us. Managing focuses on mitigating uncertainty by making […]

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Owning Less

May 1, 2019
Owning Less

Youth Lead the Way I was speaking with a close friend who was lamenting the fact that despite having a grandson old enough to be driving, he wasn’t, and didn’t show any interest in driving. Therefore, my friend was relegated to being a chauffeur for all the grandkids and their various activities. We remarked that […]

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The School of Hard Knocks

April 24, 2019
The School of Hard Knocks

Who Hasn’t Been to That School? Recently in an e-mail exchange with a long-time friend, he wrote, “You have a degree from college, and I have one from the School  of Hard Knocks, and we both seem to be doing ok….” That common idiomatic phrase got me thinking. My friend wasn’t being facetious. Like many […]

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The Credibility Gap

April 17, 2019
The Credibility Gap

Sharing Before Caring Recently I was in a meeting with two other well-established service providers. These are successful men (yes, it happens all three of us are male); at least I believe many would consider them to be successful. The conversation turned to how difficult it is to get potential clients to “pull the trigger” […]

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Technology & Jobs — Part III

April 10, 2019
Technology & Jobs — Part III

On a More Even Keel A recent report, Automation and Artificial Intelligence: How Machines are Affecting People and Places, puts things in a better perspective than we might have held starting several years ago. Gone is the panic over “all jobs going away.” Moreover, gone is the blasé attitude that no loss of jobs will […]

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Book Review: The Influential Author

April 4, 2019
Book Review: The Influential Author

Revealed Complexity: Long ago I learned that the more I studied a topic, the more complexity I uncovered and the more I discovered what I didn’t know about that topic. Gregory Diehl’s seminal book, The Influential Author: How and Why to Write, Publish, and Sell Nonfiction Books that Matter, taught me just how much I […]

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Curiosity Disruption

April 3, 2019
Curiosity Disruption

The Curiosity Trap: As mentioned several times on this blog, curiosity is a common trait of successful leaders. Many leadership coaches consider curiosity to be a requisite leadership strength. Also, on the blog, I have mentioned that one’s strength is also a weakness. How do these two precepts jibe? When is curiosity a weakness? Disruption […]

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What Do We Expect?

March 27, 2019
What Do We Expect?

How You Play The Game: When I was a boy, I learned that we play to win, but how we play the game is more important than winning. If I was caught cheating I was out of the game. I learned a similar lesson when negotiating with other people. The lesson was to negotiate the […]

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On The Other Hand

March 20, 2019
On The Other Hand

HBR on Retail: An article in the Harvard Business Review (HBR — Jan/Feb 2019, pg 72) suggested that the brick and mortar retail industry is “squandering their most potent weapons” against their e-commerce competition. The author suggests that the hidden advantage is in the store is salespeople. I’m afraid I have to disagree. The rest […]

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