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Archive for July, 2019

A Differentiation Strategy

July 31, 2019
A Differentiation Strategy

Choice: In today’s world, being found and having a distinct differentiation from the other competitors being found is critical. Unlike in previous years, today’s consumers are usually well educated on our product or service before they call us. They no longer rely on salespeople to bring them information. In fact, many purchasers, even for highly […]

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People First

July 24, 2019
People First

Do You Agree? Several reasonably consistent comments, in one form or another, are being made by business leaders. One is, “My employees treat our customers the way we treat our employees.” Another is, “Customers first is wrong. It’s employees first. Then the employees will take good care of our customers.” Also, of course, there’s the […]

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Accrue Respect

July 17, 2019
Accrue Respect

First Manage: To be a good leader, you must first become a good manager. To do that, you must earn and accrue respect from the folks you manage. After all, the people give you permission to be a leader, not your position on the organization chart. Education Leadership is a learned skill. It seems to […]

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Oxygen

July 10, 2019
Oxygen

Thin Air: I believe that most of us know that as we leave the surface of the earth and travel toward space, the air gets thinner. That’s why our high-flying modern planes have pressurized cabins. We don’t have to fly to experience the air thinning out with height. Visiting a mountain cabin, or Denver, CO, […]

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Manipulated

July 3, 2019
Manipulated

Shut down: I am NOT recommending that you do what I have done. I am, however, going to share with you my journey to being purposeful about how and where I spend my time gathering information. What prompts sharing this little diatribe are several articles, podcasts, and posts about how the content writers manipulate us. […]

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