Archive for December, 2017
People Always
Mission First: But people always. Here’s my takeaway from the mantra: “Mission first, people ALWAYS.” It is true that we are always dealing with people. Ourselves, our leadership team, our employees, our customers and our vendors — all are people. At least for now! I’ve long said that we need to put our employees first. […]
In Praise of Experts
Expert On Every Thing: There was a time, I’m told, when it was possible for one person to know just about everything about everything. Now to be sure, that so-called “knowledge” had to be incomplete and even incorrect in many cases. Nevertheless, one could be a “Renaissance Man” (a term which may refer to a […]
Sunk Cost Trap
Social Media: I was listening to a podcast on technology and the speaker was complaining about how difficult it was for him to “quit Facebook.” He felt as though he has spent so much of his time building up a great Facebook network of friends and family, that it would be “wrong” to quit. He […]
Trust But Verify
Trust I think it was Ronald Reagan who popularized this Russian saying, Trust But Verify. For me, in the leadership arena, this has a special meaning. Let’s start with trust. My definition is: Trust means that I get that you authentically have my best interest at heart, not just your own. We can expand that […]