Archive for February, 2010
For lots of reasons, I love my work. One of the reasons is that I get to address a wide variety of challenges in a wide variety of companies and industries. Yet, while the details and personalities are different, many of the issues boil down to being pretty much the same. This week, I was […]
Businesses who don’t pay attention to their customers, their reputation and public perception will always wind up wasting assets in the long run. You can’t make everyone happy, but you’d better get out and visit customers and stop listening to internal chatter, opinions and perceptions. They don’t matter.
This article discusses how despite what you think, your business isn’t really that unique. You will better serve yourself and company if you recognize that others have solutions that work even if they are outside your industry or have completely different business models.